We hope your time at Oxford will be one of the most enriching periods of your life. There may be times, though, when for one reason or other things can get on top of you or you find yourself in trouble. The Oxford term is short, and the best way to stop minor problems becoming serious is to tackle them early. Support put in place to help you by fellow students, the College and the University can often help you deal with things if they arise.
At Brasenose, we have a range of ways you can share problems and find advice, help and support. These range from College Parents, Peer Supporters and Welfare Reps to having a conversation with your Academic Tutor to our own on-site Welfare Fellows and Officers including the College Nurse, Lauren Doran, who deals with health issues (physical or mental) and who works closely with our College Doctors.
The most important thing is to talk to someone in the team as soon as a problem arises and they will support you or point you to other sources of assistance if needed.
**For Coronavirus information scroll to the bottom of this page**
Meet the Welfare Team
Here are the people in College to turn to for help and advice or if you find yourself in trouble of any kind. See also the further information and resources at the foot of this page as well as the pages entitled: Health and Information (clickable link) and Welfare Guides and Policies (clickable link).
The Dean - Ian Kiaer
The Dean oversees and is in charge of all student welfare. He is also responsible for enforcing college rules relating to discipline and is able to offer advice and support, especially in matters relating to disturbance or disruption. He is the lead college harassment officer, safeguarding officer and can be approached about any form of inappropriate behaviour for an informal chat or to receive a formal complaint. He also heads the welfare team in college, oversees the junior deans, convenes the welfare committee and is contactable about any welfare issue.
Interim College Nurse – Nicole Coulon
Nicole, the College Nurse can help with a wide variety of personal medical issues (physical and mental health) and signposts to wider health and wellbeing resources in Oxford. She can make medical referrals to the GP, often getting you an appointment on the same day. She’s available to discuss any problem, big or small. Nicole can be contacted by email: [email protected] or by phone: 01865 277883 or via the lodge. Her surgery is in Main College at the bottom of Staircase XII
You will need to book online here for an appointment with Nicole during her surgery hours. You decide whether you would like a face to face appointment or one online via MS Teams using the same booking link:
During weeks 0-9 her surgery hours are:
Monday – 11am-2pm
Wednesday – 3pm-6pm
Chaplain - Julia Baldwin
Julia offers pastoral support and confidential listening for any issue troubling you, regardless of religious faith. She provides a safe space for you to offload or talk things through and can signpost to wider health and wellbeing resources in Oxford. She is a college harassment officer and, can be approached about any form of inappropriate behaviour. She can also signpost you to sources of spiritual support across all faiths in Oxford if desired. Julia is the designated peer support lead in college and works closely with all members of the welfare team in the Junior, Hulme and Senior Common Rooms.
You can contact Julia by email to book a 1:1 slot with her: [email protected] or phone: 01865 277830. In an emergency she can be contacted via the lodge.
Main College: Heberden 1 (above the JCR). If you would like to meet in a ground floor accessible room please notify Julia as her office is on the first floor.
Interim Student Support Advisor - Sebastian Petzolt
Sebastian provides an independent, confidential support and wellbeing service in college for students twice a week. He is a psychodynamic counsellor and offers all students at Brasenose the opportunity to address confusing, stressful or distressing issues with a trained professional. His sole role within college is to provide emotional support and be available for students should they need a space in which to work things out. It could be that the rhythms and pressures of the academic term are affecting you; you feel you aren’t coping; difficulties arise within relationships; you feel ‘out of sorts’ but don’t know why; you notice low mood or increased anxiety; a life event causes you distress or things feel overwhelming. Whatever is happening, he is here to support you. His task is to help students develop coping skills for when things are challenging or stressful but also to help you make sense of your experience. Through talking and reflection comes self awareness which can give you have the opportunity to build a greater sense of resilience, control and a clearer path ahead.
Sebastian's hours in College are weeks 0-9:
To make a confidential booking for a 30-minute session with Sebastian, please email: [email protected]
Senior Tutor – Simon Smith
Simon oversees the academic progress of all students in college. He is able to offer advice and support, especially in matters relating to academic work and progress as well as disabilities impacting academic work. He is a College Harassment Officer and can be approached about any form of inappropriate behaviour.
College Office in main college - Staircase XXII – appointments via MS Teams this term.
Karen Arnold can also arrange appointments for you with the Senior Tutor:
Tutor for Graduates – Eamonn Gaffney
Eamonn oversees the academic progress of all graduate students and offers advice on all graduate-related welfare issues.
Email Owen: [email protected]
Karen Arnold can also arrange appointments with the Tutor for Graduates: [email protected]
Equality & Diversity plus Fitness to Study Lead - Dr Anne Edwards
Anne is one of our medical fellows and offers support & confidential listening for any issue of concern and can advise on matters of diversity and equality. She is a college harassment officer and can be contacted about any form of inappropriate behaviour. She is also the designated Fitness to Study Lead and oversees those students who are suspending studies on the ground of ill health.
Dr Anne Edwards: [email protected]
BAME Harassment Adviser - Machilu Zimba
Machilu Zimba sits on Brasenose’s Diversity and Equality Committee and is one of the University’s Harassment Advisors. She is available to BAME (Black and Minority Ethnic) Brasenose students seeking harassment advice.
She can be contacted by email: [email protected]
If you would like to talk to an harassment advisor external to college please get in touch with the university harassment adviser network, which also has contact details for harassment advisers who identify as LGBTQ+ or BAME see the link here: https://edu.admin.ox.ac.uk/support and general contact information: Telephone: 01865 270760 / E-mail: [email protected]
Dr Leaver & Partners, Jericho Health Centre, New Radcliffe House, Walton Street, OX2 6NW, (01865) 311234. The members of the practice most likely to see you are Dr Joanna Lambert, Dr Laurence Leaver or Dr Mark O'Shea
Each student has academic tutors who will be tutoring or supervising their academic work. You can approach any of your academic tutors with concerns, particularly with your academic work or other aspects of life that impede upon that academic work. You can also choose to talk to the Senior Tutor (undergraduates) or Tutor for Graduates (Graduates) or any other member of the welfare network. The list of college tutors is here: https://www.bnc.ox.ac.uk/about-brasenose/academic-staff
They are graduate students appointed by the college who are available as a first port of call for any welfare problem and may visit members of college who are unwell or in hospital. The Junior Deans also assist the Dean in maintaining reasonable, considerate behaviour throughout college. They are resident in the College and the Frewin Annexe and seek to provide pastoral support to students on each of the College's sites as key members of the welfare team.
There is a general Junior Dean email address you can use to contact all/any of the Junior Deans, and more contact details are available from the welfare notice, which is also available on most notice boards. The Junior Deans have a significant welfare role across college and have a rota to be on call 24/7 at evenings, night time and weekends especially. They together with the porters are also responsible for managing emergency situations and for maintaining student safety.
They represent the Dean and also act as a helpful channel of communication alongside the JCR and HCR welfare reps between Senior and Junior Members of the College.
Another of their functions is to ensure good behaviour on the College and Frewin sites and to prevent breaches of the College rules and of security. Typical tasks undertaken by the Junior Deans are ensuring that functions end on time, dispersing crowds when the bar is being closed and enforcing reasonable behaviour regarding noise within the College and Frewin.
JCR and HCR Welfare Team
Both the Junior and Hulme Common Rooms have a range of welfare officers who are trained to offer support and advice.
JCR Welfare Reps
The JCR Welfare Reps can be contacted by email at[email protected]
Details of all current JCR reps including women’s rep plus the diversity and equalities reps can be found here: https://brasenosejcr.org/about-the-jcr/committee/
JCR Welfare Representatives
Billie Delpino - 2nd Year Biochemist
Hi! I'm Billie (she/her), a second-year biochemist and I'm one of your JCR welfare reps! I'll be working with the lovely Freddie this year to support you through whatever life throws at you! Life at Oxford can be stressful and trying to juggle everything can be hard at times, and so a great welfare system is very important. Both us and our network of amazing peer supporters are here to chat (confidentially) about anything and everything, serious or not - feel free to come say hi! We'll also be running various college events to get our wonderful BNC family together, which will usually involve snacking on free food! As ever, please don’t hesitate to contact us if you feel like a chat and a coffee!
Freddie Murley - 2nd Year Biologist
Hi everyone! I’m Freddie (he/him), I’m a 2nd year Biologist, and I’m one of your JCR Welfare reps! Between us, the lovely Billie and I are here to help everyone feel supported during any of the rough times oxford may throw at you, be it through running events to get the BNC community together, being available for a chat, or communicating with college about any welfare provisions that could be improved. Living a balanced life at Oxford is rarely easy, so having strong welfare support from college is always important. We also have a great group of trained peer supporters available to have a confidential chat with for anyone who needs to get any worries off their chest, no matter how big or small. If you’re ever struggling or just need to have a chat, I’m always around along with the rest of the welfare team so feel free to send any of us a message or say hi!
HCR Welfare Officer
The HCR Welfare Officer can be reached at: [email protected]
Our HCR Welfare Officers are Helene Borrmann and Damayanti Chatterjee
Hello, I’m Helene and I am a second year PhD student studying circadian rhythms and viruses. After joining Brasenose, I immediately wanted to get involved in College Welfare, but in order to provide the best support possible I decided to get trained as a peer supporter first. During this time, I joined the HCR committee as Social Secretary, which gave me great insights into the College system. Now, as a trained peer supporter and Welfare Officer, I am liaising with welfare services across the University to support students and organise welfare events for the HCR. I am always here for anyone who needs an open ear, has concerns or just wants to have a friendly chat – everything of course entirely confidential.
Details of all current HCR officers including women’s officer, LGBTQ+ and diversity and equalities officers can be found here: https://brasenosecollegehcr.wixsite.com/brasenosehcr/copy-of-the-committee
Hi, I'm Damayanti. I'm doing the MPhil in Comparative Government, and you'll probably find me on runs in rural Oxfordshire, working in the Old Library, or plotting my path to finishing my goal of making it to every college formal in Oxford post-pandemic. I work with Alexia and the rest of the college welfare team to signpost resources and offer confidential listening and support to students to make sure we keep our hard-earned reputation as the happiest college in Oxford. I've spent the last four years at Brasenose, so I have a fair bit of experience in demystifying the complex and busy place Oxford can be. Come and say hello for a confidential chat or a welfare walk!
The Peer Support Programme is coordinated by our link counsellor at the University Counselling Service alongside the Brasenose College Chaplain as Designated Peer Support Lead in College. A peer supporter is not a counsellor but is a student (graduate or undergraduate) trained to offer confidential listening and to know when referral to another source of help would be appropriate (e.g. college nurse, dean, chaplain, student support advisor or counselling). The peer supporters receive regular confidential supervision from the Counselling Service.
Brasenose’s current peer supporters can be found here.
University Health and Welfare Provision:
The Health and Welfare section of the University's Student Gateway provides students with University information on:
- Care leavers, estranged students and student parents
- Childcare Services - Useful links to services and support available for student parents.
- Disability Advisory Service - Guidance on study support including funding, special examination arrangements and fact sheets on specific disabilities;
- Equality & Diversity - Introduction and links to the Equality and Diversity Unit website and an outline of the role it plays in ensuring no student will be treated less favourably on the grounds of age, gender, race, religion & belief and sexual orientation;
- Harassment and Conflict – support and advice
- Health - Details on registering with health professionals, medical emergencies, occupational health and an A-Z of health advice pages on common topics;
- Mental Health and the Counselling Service - Comprehensive new range of pages outlining the support available to students in the form of individual and group counselling, workshops and self-help resources plus additional pages offering advice for those supporting students such as University & college staff, parents, other students and GPs & health professionals;
- Sexual Violence and Harassment Support Service
- Student-led support - Information on the Peer Support scheme, OUSU Student Advice Service and Nightline;
During this period of the Covid-19 pandemic we continue to offer support for the Brasenose community in a hybrid way with online and in person meetings. Everyone is best contacted by email unless it is an emergency – please phone the porter’s lodge: 01865 277 830. For supportive wellbeing resources at this time as well as specific information about what to do if you or one of your household experience symptoms or you need to self-isolate, please see: https://www.bnc.ox.ac.uk/covid-19 For all Covid related queries email: [email protected]
The Junior Deans will be operating slightly differently rather than come straight to student rooms in the event of a callout they will have a conversation with you on the phone or via MS Teams to ascertain how best to support you.
JCR and HCR
The Brasenose JCR welfare reps and HCR welfare officer send regular updates to students alerting them to the events and services they are helping to coordinate along with links to relevant organisations.
The University Counselling Service are open and available online. They have also put together a range of coronavirus resources to support students which can be viewed here.
The Disability Advisory Service is also open and available online.
**Coronavirus – Please Stay Alert**
Please make sure you:
- Understand the main symptoms that should trigger a test:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least 1 of these symptoms.
- Understand that a test must be requested for even mild symptoms, and that a “wait and see” approach is not acceptable.
- Contact the designated college and department contacts if you have symptoms of Covid -19 as follows: [email protected] and [email protected] and your departmental point of contact and arrange for a test through the University testing scheme. Students and staff within the symptomatic students’ household must isolate until the test result is known (usually 24hrs).
- are assured that accessing a test and receiving the result is straightforward and hassle-free through the university’s early alert testing service: https://www.ox.ac.uk/coronavirus/health/covid-testing
- are assured that any perceived negative consequences to requesting a test will be dealt with, without hassle. If you feel that the result of a test may have a negative impact on your studies, please speak to your academic tutor, the senior tutor or a member of the welfare team so we can resolve these issues.
- are able to effectively self-isolate if you or one of your household is symptomatic or receives a positive test result: https://www.bnc.ox.ac.uk/downloads/official_information/covid-19/Isolation_Plan_Covid-19_v5.pdf
- follow the university’s responsibility charter - https://www.ox.ac.uk/coronavirus/students/agreement